About the Author
Expert in passenger rights, flight disruption cases and airline compensation. Creator of problemlot.com and ClaimWinger.com.
Who Am I?
I work on passenger rights, airline compensation and disruption analysis. Over the years, I have reviewed a large number of delayed-flight and cancelled-flight scenarios, following both the practical side of claims and the legal framework behind them.
My focus is on turning complex EU261 and UK261 rules into clear guidance that passengers can actually use. That includes eligibility, extraordinary circumstances, compensation amounts, evidence collection and the steps to take when an airline refuses to pay.
My Mission
The goal of problemlot.com is simple: make passenger-rights content clear, practical and immediately useful. Most travelers do not need jargon. They need a direct answer to whether their flight qualifies, what they can claim and what to do next.
Why problemlot.com?
I created problemlot.com to build a focused resource on passenger rights that combines legal clarity with real-world flight scenarios. Instead of generic travel advice, the site is built around disruption cases passengers actually search for.
- Direct answers on delays, cancellations and missed connections
- Practical guides for evidence, timing and escalation
- Airline-specific and route-specific content where standard advice is not enough
- Content designed to be readable first and legally useful second
ClaimWinger.com
I am also behind ClaimWinger.com, a platform that helps passengers assess and pursue flight-disruption claims. The goal there is operational: make it easier to move from eligibility questions to an actual compensation process.
Visit ClaimWinger.comMy Expertise
Passenger Rights Law
Deep familiarity with EU261, UK261 and the practical questions passengers face after disruption.
Claims Strategy
Focus on what actually helps passengers win: timing, documentation and the quality of the claim.
Airline Patterns
Ongoing analysis of common refusal patterns, airline-specific behaviors and route-specific edge cases.
Practical Education
Turning difficult legal rules into content that is direct, readable and useful under stress.
Want to Learn More?
Start with the English homepage, the calculator or the main EU261 guide and move from there into airline-specific or route-specific articles.